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... for new and existing solutions. Supporting third-line incidents and contributing to major incident resolution when required. Taking ownership of technical changes ... large, complex or highly regulated environments. Experience contributing to major incident management activities. Knowledge of service transition and operational handover processes ...

Company: Sopra Steria (2 days ago)

... appraisals and regular staff reviews.Supporting CQC compliance, clinical governance, incident management and complaints.Maintaining effective systems for receiving and responding ... and regular staff reviews.Supporting CQC compliance, clinical governance, incident management and complaints.Maintaining effective systems for receiving and responding ...

Company: National Health Service (6 days ago)

... stability, permanence and outcomes.Provide strategic leadership on safeguarding, serious incidents, complaints, risk management and service performance.Lead workforce development ... children and young people.Proven experience of managing safeguarding concerns, serious incidents, risk, performance, budgets and resources within complex services.The ...

Company: Gateshead Council (6 days ago)

... within CDIO’s Live Service function, supporting incident response, change delivery, and service improvement activities ... practical knowledge of managing risks, continual improvement, incident management including business critical issues, and understanding ... analysing and managing problems arising from incidents in the operation of information systems. ...

Company: United Kingdom Government (5 days ago)

... Quality Assurance & Performance AuditingRegularly audit AI-generated outputs (incident summaries, triage context, customer reports) against human analyst benchmarks ... – SpecialtyCISSP (Certified Information Systems Security Professional)GIAC Certifications:GCIH (Incident Handler), GCIA (Intrusion Analyst), GCDA (Detection Analyst), or GASAE ...

Company: Thales Group (5 days ago)

... management, escalations and backlog performanceLeading major incident management, including communication and post-incident reviewsMaintaining and improving ITIL-aligned service ... during service reviews and providing clear performance insightsReducing repeat incidents through problem management, knowledge sharing and self-serviceIdentifying ...

Company: YourCode Recruitment (3 days ago)

... rostering, budget and resources; oversee governance, safeguarding, infection prevention, incidents, risks and audits; and drive service improvement, collaborative working and ... rostering, budget and resources; oversee governance, safeguarding, infection prevention, incidents, risks and audits; and drive service improvement, collaborative working and ...

Company: National Health Service (3 days ago)

... Risk Assessments, Safe Operating Procedures (SOPs), incident root-cause investigations and statutory inspections. You will ... site Risk Assessments and SOPs, conducting incident investigations alongside line managers and driving internal ... capability in risk assessment, root-cause incident investigation and regulatory compliance.Strong leadership skills ...

Company: Travis Perkins (2 days ago)

... basic Windows Server administration and initial incident troubleshooting. Carry out initial network and server incident triage and escalate complex issues where required ... Office and endpoint security tools. Basic Windows Server administration and incident-triage knowledge. Basic knowledge of routers, switches and firewalls is ...

Company: People First Careers (6 days ago)

... sensitive information received for presentations and broadcasts. Incident Management and Equipment Maintenance: Raise and track ... tickets for all incidents using the onsite ticketing system. Ensure timely ... resolution of audiovisual service incidents. Assist in the implementation of the preventative ...

Company: proAV Ltd Careers (6 days ago)

... the first point of contact for IT incidents and service requests via phone, email, ITSM ... throughout the process. Logging, categorising and prioritising incidents and requests accurately. Managing your workload and ... technology projects. Identifying and reporting potential security incidents or risks. Recognising recurring issues and contributing ...

Company: ALTERED RESOURCING LTD Careers (6 days ago)

... PowerShell to automate administration, remediation and operational tasks Investigating complex incidents, carrying out root-cause analysis and driving permanent fixes Supporting ... across infrastructure and applications, identifying issues before they become major incidents Working with backup, disaster recovery and resilience, including understanding ...

Company: The Curve Group Careers (6 days ago)

... any enquiries.) Main Responsibilities Manage L1 service desk operations, incident triage, major incident coordination, and problem management Own vendor relationships, SLA performance ... or service desk or SLA management with strong ITIL-based incident, problem, and change management experience Hands-on ServiceNow experience, including workflows ...

Company: Centre People Appointments Careers (6 days ago)

... support to customers, diagnosing and resolving network incidents, and making sure service requests are ... providing second-line diagnostics and fixes for customer incidents, escalating when necessary Customer care - working ... , implementation and troubleshooting, firewall configuration and incident response Confident using traffic analysis tools to ...

Company: Specialist Recruit Careers (6 days ago)

... Safety - Lead the investigation after any incident, accident or near miss and report in the Incident report database. Analyze the causes to ... emissions, waste, pollution and spills. Report the findings in the incident report database and define the countermeasures. Environmental, Health and Safety ...

Company: Chemviron Carbon Job type: permanent (5 days ago)

... services. Own and develop the IT service management framework, including incident, request, problem, change, knowledge and configuration management processes. Define and ... level agreements (OLAs), service catalogues and performance metrics. Lead major incident management, ensuring effective coordination, communication, service restoration and post ...

Company: Michael Page Technology Careers (5 days ago)

... oversee the common areas, handle queries and incidents, and coordinate with contractors and the daytime ... are completed on schedule with meticulous records. Incidents are managed calmly and resolved efficiently, with ... , answering queries and offering practical assistance. Logging incidents, defects and maintenance issues, and escalating appropriately. ...

Company: Rendall & Rittner Job type: permanent (5 days ago)

... complex, regulated environment. The ideal candidate combines strong incident response and troubleshooting skill (L2–L7) with the ... support for enterprise and data centre networks. Lead incident response and drive root-cause remediation. Implement ... and stakeholders on faults and SLAs. Report on incidents, availability, and operational KPIs. What We're ...

Company: Wwt Emea Uk Limited Job type: contract (5 days ago)

... including occasional travel to UK datacentres. Produce service and critical incident reports, maintain technical documentation and manage service-related risks. Drive ... application support, ideally within a complex, multi-technology environment. - Strong incident identification, investigation, resolution and recovery skills. - Experience working to ...

Company: Stott & May Professional Search Job type: contract (5 days ago)

... and internal teams, taking ownership of fleet incidents from start to finish. Due to the location ... course of action · Taking ownership of fleet incidents, liaising with accident management providers and operational teams ... to ensure agreed service levels are achieved · Completing incident escalation documentation where required · Supporting the wider ...

Company: Jobwise Ltd Job type: permanent (5 days ago)