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... issues get complicated, the lead engineer during major incidents, and the mentor who helps junior engineers develop ... escalation for complex technical support issues, leading incident management across the client base Act as lead ... technical engineer during major incidents, coordinating response and driving resolution Mentor junior ...

(6 days ago)

... : IT Service Management, ITIL, Service Governance, Change Management, CAB, Major Incident Management, Problem Management, Service Requests, Identity & Access Management, Continual ... opportunity to take a central role in service governance, major incident management and continual improvement within a sophisticated financial services environment ...

Company: Noir Careers (6 days ago)

... infrastructure, cloud services and third parties. This includes security monitoring, incident response, threat intelligence, vulnerability assessment and ensuring all risks are ... of Cyber risk exposure through strong Security Operations Leadership. Cyber Incident Management and resolution. Infrastructure and Cloud vulnerability management. Firewall, ...

Company: FDO Consulting Job type: permanent (5 days ago)

... security alerts to identify potential threats Supporting investigations into security incidents, gathering evidence and documenting findings Using Security Information and Event ... sharing findings with stakeholders Preparing reports and presentations on security incidents and trends Staying up-to-date with emerging cyber threats ...

Company: QA Careers Job type: internship (4 days ago)

... emergencies, including fire alarms, leaks, security incidents and other out-of-hours issues. Escalate ... management team or emergency services. Maintain accurate incident reports, patrol records and shift handovers. Ensure ... handover for the incoming team, highlighting any incidents, maintenance issues, contractor visits or outstanding actions ...

Company: PMR Careers (4 days ago)

... You'll be responsible for managing and resolving incidents, service requests, and user queries while delivering ... the first point of contact for all IT incidents and service requests. Provide 1st line support for ... clear, and detailed ticket documentation throughout the incident lifecycle. Ensure incidents and requests are managed and resolved within ...

Company: Reed Careers (4 days ago)

... residents they serve. You'll lead how we handle incidents, changes and problems, and bring teams across the ... with you. In this role, you will: Prioritise incidents, changes and improvements by their impact on residents and ... owners together around shared standards, and learning from incidents without looking for blame. Work with colleagues across ...

Company: Southwark Council Careers (4 days ago)

... operations, monitoring SOC and SIEM outputs, investigating alerts and supporting incident response. Perform security assurance, gap analysis and compliance activities, identifying ... understanding of cybersecurity risks, threats and security controls. Experience with incident management, risk assessment and assurance activities. Exposure to SIEM, ...

Company: Fruition Group Job type: permanent (3 days ago)

... Level 3 Apprentice to join our First Line Incident Management Team. This is an excellent opportunity for ... . Responsibilities: Acting as first-line support for incoming incidents via phone, email, and ticketing systems Logging, categorising ... bases, and guidance from senior engineers Escalating unresolved incidents to second-line or third-line teams when ...

Company: QA Careers Job type: internship (2 days ago)

... will provide 1st/2nd line support, manage incidents and work queues, maintain accurate IT asset ... Service Desk Analyst include: Incident and Request Management: Resolve local infrastructure incidents and assigned support requests, ... escalating appropriately and working to Incident Management, ISO20000 and service management processes ...

Company: AWD online Careers (1 day ago)

... across on-premises and cloud environments. Resolve escalated incidents and contribute to major incident investigations. Perform directory health checks and implement ... administration, troubleshooting and reporting. Maintain technical documentation and follow ITIL incident, problem and change management processes. Essential skills and experience ...

Company: WNTD Job type: contract (1 day ago)

... Install Partners, · Conduct competence assessments, post-incident retraining, return-to-work validations, mentoring, ... and toolbox talks aligned to incident and audit trends, · Competence & Accreditation ... or supervising engineers Strong understanding of incident investigation processes Experience supporting compliance audits ...

Company: Sureserve Group (5 days ago)

... 's global Business Continuity, Crisis Management and Incident Response strategy, ensuring resilience objectives are embedded ... a lead role in the response to major incidents and crises, providing governance and advice, executive ... cultures. * Strong crisis management and major incident response leadership and governance experience (especially in ...

Company: Cambridge University Press & Assessment (CUPA) Job type: permanent (6 days ago)

... highest standards. You will be responsible for incident management, staff supervision, access control, CCTV ... Respond to security, fire, and emergency incidents. Provide guidance and support in challenging situations, ... control, CCTV, and lost property processes. Complete incident investigations and reports. Ensure compliance with security procedures ...

Company: Compass UK & Ireland (4 days ago)

... Health First Aider • First Aid Trained • Driving Licence • Report writing • Incident investigation • IT Literate Desirable: • CSCS • EUSR • Temporary Works TWC / TWS ... systems. • Ability to manage own diary and prioritise workloads • Conduct incident investigations • Provide Industry relevant advice and support to HSQE matters ...

Company: Aureos Group Job type: permanent (3 days ago)

... and guidance. Support the implementation, delivery and exercising of incident response and business continuity plans, contributing to lessons-learned activities ... * Vulnerability Assessments * Security Architecture Documents * Compliance and Audit Reports * Incident and Recovery Plans Experience assuring or implementing information and cybersecurity ...

Company: Nexithon Ltd Job type: permanent (2 days ago)

... and site teams. Lead site inspections, audits, risk assessments, incident investigations and corrective actions. Monitor legal, regulatory, client and certification ... influencing site teams, subcontractors and contractors. Strong risk assessment, auditing, incident investigation and compliance experience. Minimum 5 years' experience managing or ...

Company: NMS Recruit Ltd t/a Russell Taylor Group Job type: permanent (1 day ago)

... , users, service accounts, privileges, vulnerabilities, misconfigurations, controls, alerts, incidents, indicators, threat actors, campaigns, tactics, techniques, and procedures. • ... threat actors, observed telemetry, vulnerabilities, and affected assets. • Incident investigation timelines, alert correlation, root-cause analysis, blast-radius ...

Company: EUROPEAN SOFTWARE SOLUTIONS (UK) LIMITED (1 day ago)

... be responsible for investigating and resolving application issues, supporting major incidents, monitoring integrations and systems, and working closely with internal teams ... . Retail systems experience, ideally POS and merchandising platforms. Knowledge of Incident, Problem and Change Management. Experience with APIs, integrations and data ...

Company: Tria Recruitment (5 days ago)

... proactively detecting, assessing, and responding to threats, vulnerabilities, and security incidents. You will regularly collaborate with cross-functional teams to develop ... experience in cybersecurity operations, with a focus on threat detection, incident response, and security infrastructure management Demonstrated expertise in multiple security ...

Company: Next Frontier Capital (4 days ago)