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... so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level. We are proud to be a Disability Confident ... life at the Financial Ombudsman Service – and don’t forget to follow us while you’re there! LinkedIn: Financial Ombudsman Service Our careers page: financial-ombudsman.org ...

Company: Financial Ombudsman Service (3 days ago)

... nurturing and developing emerging talent for various departments across the Financial Ombudsman Service, ensuring a strong pipeline of future professionals and ... and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level. *We are proud to be a Disability Confident Leader. This ...

Company: Financial Ombudsman (5 days ago)

... customer disputes, preparing papers and liaising with relevant parties including the Financial Ombudsman Service. Prepare and interpret performance analysis reports. Conduct audits of ... Familiarity with FCA Consumer Duty principles and their practical application in service delivery. Highly articulate and confident when dealing with people at all ...

(15 hours ago)

... Ensure regulatory compliance, including meeting SLAs and liaising with the Financial Ombudsman Service and the British Vehicle Rental and Leasing Association (BVRLA) for escalated ... suggesting and implementing business improvements based on feedback Experience in Financial Ombudsman Service and/or British Vehicle Rental and Leasing Association (BVRLA ...

Company: Octopus Energy Job type: contract (1 week ago)

... from home) The Company Our client is a well-established financial services provider operating in the consumer finance sector. Known for ... You Experience handling complaints within financial services, with a solid understanding of regulatory frameworks Familiarity with the Financial Ombudsman Service and escalation procedures Strong communication and ...

Company: Aspion Job type: permanent (1 week ago)

... national (IFA) firm, dedicated to providing high-quality, client-focused financial advice across the UK. As they continue to grow, they are looking for a ... and root causes, reporting to the Board and driving process improvements. Liaise with the Financial Ombudsman Service (FOS) and other external bodies where required. Ensure complaint MI is ...

Company: Clayton Davies Ltd (1 week ago)

... - to join our client, theFinancial Ombudsman Service, the organisation that settles individual disputes between financial businesses and their customers. As the assignment ... worked with complaints directly for an insurance organisation or within a financial organisation. We are seeking candidates with experience in some or all of the below: ...

Company: Reed Talent Solutions Limited (1 week ago)

... receipt of complaints via letter, email, or phone from customers, Financial Ombudsman Service or other agencies and record them on relevant databases. Review results of investigations and ... , seeking to always manage expectations. Key Skills and Experience of a Customer Service Advisor: You should have a positive "can do" attitude and be enthusiastic to learn ...

Company: Red Recruitment Job type: temporary (2 weeks ago)

... a fortnight in the office. About Financial Ombudsman Services The Financial Ombudsman Service has been resolving customer complaints since 2001. Our service is free for consumers to use and over ... ! :// financial-ombudsman-service Our careers page: financial-ombudsman /who-we-are/join-us Good ...

Company: Financial Ombudsman Service (3 weeks ago)

... applicable international equivalents Own the relationship, and act as the key liaison with the Financial Ombudsman Service (and ADR bodies), co-ordinating responses and learning from FOS outcomes ( ... incl. Ombudsman News, case decisions, data and insight ...

Company: Munich Re (3 weeks ago)

... commercially minded legal professional with a deep understanding of financial services regulation, structured finance and corporate governance. You will act as ... . Support engagement with regulatory authorities including the FCA, PRA and the Financial Ombudsman Service. Work alongside the Compliance and Risk teams to identify and mitigate legal and ...

Company: GB Bank Limited (3 weeks ago)

... Supporting ombudsman or media-related casework as needed Keeping detailed and accurate records of customer interactions Identifying trends and contributing to service improvementsIdeal ... , complaints handling, or similar roles (e.g., retail, financial services, utilities, housing, or health) Excellent communication and listening skills Strong ...

Company: Zachary Daniels Recruitment Job type: permanent (3 weeks ago)

... of the organisation by leading engagement with key stakeholders including the Government, FCA and the Financial Ombudsman Service. Key Requirements Demonstratable ability to network and gain confidence from banks, regulators ...

Company: Hanson Search (1 month ago)

... trust and ensuring our organisation maintains a high standard of service and compliance. Key Responsibilities in the Complaint Handler role will include: * ... complaints handling system * Ensure all complaints are handled in line with FCA and Financial Ombudsman Service (FOS) expectations * Continuously develop knowledge of products, policies, and ...

Company: Infinity Recruitment Consultancy Limited Job type: permanent (1 month ago)