Total result: 5,414
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... effective, high-quality service delivery.Service Desk, Incident Management & Operational SupportYou will ensure ... licence management processes.Ensure sustainable on-call and incident response coverage with appropriate escalation paths and ... and cost optimisation.Experience running service desk, incident-management and on-call/24-7-oriented support ...
Company: Iris Software
(6 days ago)
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Location: Oxford, Oxfordshire
... within the specialist area at PCN, level.Involvement in incident investigation, serious incident reviews, or complaints management.Established relationships with secondary care ... within the specialist area at PCN, level.Involvement in incident investigation, serious incident reviews, or complaints management.Established relationships with secondary ...
Company: National Health Service
(5 days ago)
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Location: London
... risk assessments to facilitate the prompt clear up of hazard/incident.Attend incidents and provide the initial response and arrange specialist advice ... atthe scene of road related incidents, hazards and collisions acting in bronze incident command capacity.Undertake activities, as instructed, with ...
Company: Balfour Beatty
(4 days ago)
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Location: London
... endpoints and triaging security alerts, supporting incidents through to resolution and contributing to root ... Experience working in a Security Operations or Incident Response environmentComfortable supporting and guiding others ... interest in improving processes based on previous incidents and investigationsExperience (or interest) in building ...
Company: ASOS
(3 days ago)
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Location: Aylesbury, Buckinghamshire
... , information-governance or operational riskFollow company procedure for reporting incidents, complaints, safeguarding concerns, near misses and information-governance ... , information-governance or operational riskFollow company procedure for reporting incidents, complaints, safeguarding concerns, near misses and information-governance ...
Company: National Health Service
(6 days ago)
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Location: London
... local, national and international conferences.Ensure all incidents and events are correctly reported by junior staff ... may include taking part in investigations of incidents and providing expert insight into making improvements based ... local, national and international conferences.Ensure all incidents and events are correctly reported by junior staff ...
Company: National Health Service
(5 days ago)
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... support on complex network, security & cyber security deployments, incidents and projects, liaising with customer representatives, vendors and directing support ... to support complex network and security environments.• Proven incident leadership capability, managing multiple incidents, making effective decisions to meet SLA targets, and ...
Company: BT Group
(5 days ago)
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Location: Welwyn Garden City, Hertfordshire
... be part of our exciting Observability and Incident Management Team, which impacts every part of ... driving faster detection, diagnosis and resolution of technology incidents.Ultimately, we are solving problems to ensure groceries ... driving faster detection, diagnosis and resolution of technology incidents.Ultimately, we are solving problems to ensure ...
Company: Tesco
(4 days ago)
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Location: Thornhill, Dumfriesshire
... the coordination of responses to major traffic incidents, planned events, and emergencies.Ensure effective ... , operational environment.Demonstrated success in leading incident management and traffic operations.Bachelor’s degree ... Toronto’s transportation network and policies (preferred).Incident management training and first aid certification ( ...
Company: AECOM
(4 days ago)
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Location: Leeds, West Yorkshire
... ensuring compliance with SLAs and maintaining high-quality incident handling. You set shift agendas, balance workloads ... Optimisation and Engineering), customers, and their incident response partners Incident Triage and Investigation – You review and ... You assist in monthly reporting and post-incident reviews to drive improvements that reflect our ...
Company: Claranet Limited Careers
(6 days ago)
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Location: London, South East England
... across a sophisticated investment bank, combining people leadership, ITSM, major incident management and continuous improvement. Our client is an established investment ... escalations within agreed SLAs. A key responsibility will be Major Incident Management, coordinating technical teams, maintaining clear stakeholder communication and ensuring ...
Company: Noir Careers
(6 days ago)
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£400 per day
Location: Preston, Lancashire
... to reporting and configuration changes, enhancements, and operational alignment Ensure incident workflows, escalation paths, and operational procedures are robust and ... or critical infrastructure Previous hands on experience in Vulnerability management and incident response and security operations escalation Understanding of SIEM platforms, detection ...
Company: identifi Global Resources
Job type: contract
(5 days ago)
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Location: Bromley, Kent
... Sophos Antivirus. From investigating suspicious activity and responding to security incidents through to improving detection capabilities and strengthening our security controls ... phishing campaigns, identity compromise and unauthorised access attempts. Perform security incident triage, root cause analysis, containment and remediation. Lead or support ...
(2 days ago)
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Location: Newcastle Upon Tyne, Tyne and Wear
... , urgency and appropriate actions to mitigate threats. Participate in the incident response process, assisting with investigation and remediation. Support managing support ... Threat Hunting activities. Analyse and support with analytical rules for incidents. Support with QBRs and vendor management meetings. Support with reviewing ...
Company: Nigel Wright Group Careers
(1 day ago)
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Location: Bristol
... . Log, categorise, prioritise and manage incoming incidents and service requests. Provide 1st line technical ... processes and knowledge articles to resolve incidents efficiently. Escalate incidents to 2nd/3rd line teams where ... or service desk ticketing system. Understanding of incident management, prioritisation and escalation. Strong telephone and ...
Company: Lucid Support Services Ltd
(1 day ago)
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Location: Stoke-on-Trent, ENG
... and key stakeholders, taking ownership of complex incidents and ensuring issues are resolved effectively and communicated ... , and service transition activities. /n - Ensure incidents, requests, and outages are logged, managed, and ... and hardware /n - Troubleshooting complex issues involving incident, problem and change management processes /n - ...
Company: Elysium Healthcare
(1 day ago)
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Location: London
... accountable governance and delivery teams.Lead technical coordination for significant incidents and escalations, including impact assessment, recovery planning, executive communication ... and post-incident follow-through.Drive secure adoption and measurable valuePartner with CSMs ...
Company: EY (Ernst & Young)
(6 days ago)
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Location: Lincoln, Lincolnshire
... wider system partners.Participate in clinical governance activities, including audit, incident reporting, and service improvement.Support training, mentorship, and development ... wider system partners.Participate in clinical governance activities, including audit, incident reporting, and service improvement.Support training, mentorship, and development ...
Company: National Health Service
(3 days ago)
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Location: London, South East England
... , including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across ... Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service ...
Company: McGregor Boyall Careers
(6 days ago)
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Location: Leeds, West Yorkshire
... trends. Identify recurring issues and drive service improvements to reduce incident volumes and improve user experience. Support resource planning, workload balancing ... support, service desk, application support, or operational support function. Strong incident, request, and problem management skills. Experience managing support queues, assigning ...
Company: Vbeyond Careers
(6 days ago)
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