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... of passengers by safely maintaining a portfolio of lifts and escalator units. On a typical day you will: Perform ... a number of units across the site, recording and escalating your findings to the field manager. Be the face ... every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 ...

Company: Otis Job type: permanent (2 days ago)

... Jira Service Management, ensuring accurate categorisation, clear documentation, timely escalation, and structured lifecycle control. Apply strong analytical thinking to diagnose ... Management (or similar), managing incidents, service requests, prioritisation, and escalation. Strong first-line diagnostic capability, able to follow runbooks, interpret ...

Company: Eckoh Job type: permanent (2 days ago)

... social, and community activities. * Behavior Management: Confidently manage and de-escalate challenging behaviors using therapeutic, positive reinforcement methods and approved training ... frameworks. * Skills: Exceptional communication, active listening, and conflict de-escalation skills. Strong emotional resilience and the ability to remain calm ...

Company: Ambitious Healthcare Job type: permanent (2 days ago)

... , challenging unsafe practices, rectifying unsafe conditions, and escalating to other team members when support is needed. ... completed effectively to validate food safety controls. Escalate any food safety breach or quality issues and ... is identified and held and the issues are escalated appropriately, resolved, and released. Understands and adheres ...

Company: Gap Personnel Job type: temporary (2 days ago)

... and performance Liaise with customers regarding service requirements, issues and escalations Coordinate with warehouse and wider operations teams Manage transport-related ... or planning teams Confident handling operational issues, customer queries and escalations Strong organisational, leadership and decision-making skills CPC qualification would ...

Company: Fusion People Ltd Job type: permanent (2 days ago)

... and use offers, discounts and credits appropriately Escalation Support: Support more complex customer conversations, escalations and retention cases Systems and Collaboration: Ensure ... , with the ability to give clear, constructive feedback and handle escalations Practical, hands-on management style with good organisational skills and the ...

Company: AWD online Job type: permanent (1 day ago)

... information. Investigate and resolve customer complaints, refunds, replacements and escalations. Process customer returns, transactions, carrier claims and warranty returns. ... warranty policy professionally and consistently. Progress and chase customer escalations through to satisfactory resolution. Maintain regular communication with internal ...

Company: Stafforce Recruitment Job type: permanent (1 day ago)

... Key Responsibilities * Provide 3rd line support for escalated issues from the Infrastructure & Projects team ... resolution, system health checks, and user support escalations. Essential Skills & Experience * Proven ... Strong problem-solving skills and ability to handle escalated technical issues. * Excellent communication skills for working ...

Company: Set2Recruit Job type: permanent (1 day ago)

... and create knowledge base articles. Escalate and Assist: Act as an escalation point for Line 1 engineers and escalate tickets as needed. Client ...

Company: Rubicon Recruitment Job type: permanent (1 day ago)

... performance metrics, including response times and call handling - Implement escalation and overflow processes where required - Maintain consistent call handling standards ... understanding of luxury customer expectations - Confident handling of VIP and escalated enquiries - Strong administrative accuracy - Collaborative, proactive, and improvement- ...

Company: Staffline Job type: permanent (1 day ago)

... supporting bid and workload planning decisions. Technical Escalation Ownership Acting as the final escalation point for complex operational, technical, and commercial ... over: Project acceptance decisions Commercial and margin decisions Resource allocation Escalation resolution Final accountability applies across: Project performance Margin Programme ...

Company: Cityscape Recruitment Job type: permanent (1 day ago)

... , challenging unsafe practices, rectifying unsafe conditions, and escalating to other team members when support is needed. ... completed effectively to validate food safety controls. Escalate any food safety breach or quality issues and ... is identified and held and the issues are escalated appropriately, resolved, and released. Understands and adheres ...

Company: Gap Personnel - Bristol Job type: contract (12 hours ago)

... suppliers and carriers, including ticket progression, service reviews, SLAs and escalation routes. Define and maintain monitoring, alerting and operational dashboards; ... and structured troubleshooting Experience managing third-party suppliers, including SLAs, escalations and service reviews Understanding of access, security and compliance controls ...

Company: JLA Limited (6 days ago)

... of passengers by safely maintaining a portfolio of lifts and escalator units. On a typical day you will: Carry out ... need to be successful. Hold an NVQ level 3 in Escalator service, maintenance, or repair. Hold a driver's license ... every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 ...

Company: Otis (6 days ago)

... the team. Acting as the first point of escalation, you'll work closely with technical teams ... to develop technical and customer service skills. Manage escalations and coordinate high-priority incidents. Work closely ... teams to improve ticket progression and reduce unnecessary escalations. Promote ITIL best practices and continuous service improvement ...

Company: Proactive Appointments (6 days ago)

... quality. Generate and issue supplier confirmations and acceptance documentation. Escalate any supplier performance issues, inaccuracies or inconsistencies impacting operations to ... guidance, support and assistance to colleagues with operational queries and escalations. Support management with quality checks, invoicing activities and operational ...

Company: CMAC Group (6 days ago)

... requirements Resolve issues and act as the first point of escalation Collaborate across teams on forecasting, budgeting, and invoicing Drive ... Strong stakeholder management and dispute resolution skills Supplier performance oversight, escalation, and improvement experience Financial awareness: budgeting, forecasting, reporting Clear, concise ...

Company: Arguile (3 days ago)

... project team Makes recommendations within agreed scope and escalates risks, dependencies and approvals to project leads. ... reporting and follow-up actions across multiple teams. Escalate risks, blockers and dependencies promptly to the ... through Risks, blockers and data-quality issues escalated promptly Positive feedback from peers/projects leads ...

Company: YunoJuno (3 days ago)

... the Blink Payment platform. Key Responsibilities Manage escalated support tickets in a professional, diligent and ... and phone. Diagnose and resolve issues before escalation to the development or product team where possible ... API issues, gathering relevant information and diagnostics before escalating to third-line support for further investigation where ...

Company: Blink Payment (3 days ago)

... ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency What we need ... Indicator (KRI) design, development, and monitoring, including threshold calibration and escalation frameworks Experience with third-party and vendor risk management, including ...

Company: Citi (3 days ago)