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... Regional Client Success MD acts as the executive escalation point, represents the company at client steering ... their region. Executive Engagement & Escalation Act as the executive escalation point for critical client issues across ... -level and board level, Demonstrated experience managing escalations and turning around at‑risk accounts. Demonstrated ...

Company: Thought Machine (1 day ago)

... model governance processes including inventories, validation tracking and periodic reviews Escalate material risks, control weaknesses and governance deficiencies Operational Risk & ... issue tracking, remediation monitoring and governance reporting processes Ensure timely escalation of material or systemic risks Leadership Lead, develop and mentor ...

Company: Castle Trust Group (12 hours ago)

... Own weekly status reporting, business reviews, and escalation management — including preparation and presentation of ... and bring considered solutions before issues require escalation Team Leadership and People Development: Lead and ... of building trusted senior client relationships, managing escalations professionally, and operating proactively to stay ...

Company: OLIVER Agency Germany (4 days ago)

... operating model for Treasury Operations, including team structure, task allocation, escalation routes, capacity planning, documentation standards and operational resilience. Establish and ... release, sanctions-related checks in coordination with Compliance, and timely escalation of exceptions. Oversee Nostro, broker, exchange, securities and bank ...

Company: Rex Technologies GmbH (1 day ago)

... the Manufacturing Engineering Manager during meetings, customer reviews and technical escalations. Prepare and support Capital Expenditure (Capex) requests, including technical ... . Represent Manufacturing Engineering during customer audits, technical reviews and escalation meetings. Apply Lean Manufacturing techniques including 5S, waste reduction, ...

Company: Ashby Finance (1 day ago)

... Assess and summarise title risks for review by Transactional Counsel Escalate material or complex issues where required Statutory Notice Management Prepare ... Confident communication and stakeholder coordination skills Ability to identify and escalate risk appropriately A proactive, structured, and process-driven approach Desirable ...

Company: Project People (6 days ago)

... will include: Handle complex client cases and escalations across the client base. Lead and manage ... . Proven experience handling complex cases, complaints, or escalations. Experience in a regulated environment is a strong ... develop your expertise in: Advanced client communication and escalation handling. Risk management in customer relations. Project ...

Company: Obelis Group (4 days ago)

... service performance Act as the first point of escalation for our customers for any complex queries or ... system to address any issues up front, avoiding an escalation of customer dissatisfaction. WHAT WILL I BE DOING: ... areas Accountability for issues and knowing when to escalate Ability to take initiative Excellent communication and presentation skills ...

Company: MICHELIN Connected Fleet (1 day ago)

... ensuring materials are available when required and escalating any risks that could impact delivery or aircraft ... in support of aircraft maintenance and operational requirements Escalate material shortages, late deliveries, and risks impacting ... end customer regarding material procurement Identify and escalate risks where delivery deadlines are not met ...

Company: Morson Edge Job type: contract (5 days ago)

... the person people turn to when things need escalating, sense-checking, or doing properly. If youre ... manage, and close tickets within agreed SLAs. Manage escalations from 1st Line analysts, ensuring quality and completeness. ... the-job training to junior analysts. Challenge unnecessary escalations and drive first-time resolution. Communicate clearly with ...

Company: Intercity Technology Job type: permanent (3 days ago)

... daily supervision of workflow, acts as the primary escalation point for AP processors, ensures adherence to ... queues are appropriately managed. Act as first-line escalation point for complex queries, non-standard invoices, supplier ... processes, ensuring standards are followed and issues are escalated promptly. Support review of delegation of authority ...

Company: Hays Job type: permanent (1 day ago)

... , no shared service review format, no common escalation route, no group-wide view of client satisfaction ... works today and defining one group standard for escalations, service reviews and client updates * Setting up ... client satisfaction (CSAT) measurement from scratch * Owning major escalations through to resolution * Setting up service KPIs (response ...

Company: Nextech Group Job type: permanent (5 hours ago)

... dispatched compliantly. * Identify operational risks and raise escalations promptly through the Service Tracker. * Help plan ... late couriers, missing parcels and scanning delays, before escalating to the Territory Manager. * Provide guidance to ... skills with the confidence to make decisions and escalate issues when required. * Flexible approach to ...

Company: Search Job type: temporary (5 days ago)

... of passengers by safely maintaining a portfolio of lifts and escalator units. On a typical day you will: be responsible ... need to be successful. Hold an NVQ level 3 in Escalator service, maintenance, or repair. Hold a driver's ... every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 ...

Company: Otis Job type: permanent (4 days ago)

... of passengers by safely maintaining a portfolio of lifts and escalator units. On a typical day you will: Perform ... a number of units across the site, recording and escalating your findings to the field manager. Be the face ... every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 ...

Company: Otis Job type: permanent (4 days ago)

... stakeholders by safely maintaining a portfolio of elevator and escalator units. Carry out 100% of the elevator maintenance ... checks on several units across the region, recording and escalating your findings to the field manager. Be the ... day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 ...

Company: Otis Job type: permanent (4 days ago)

... inform customers of any potential delays/problems escalating to packaging specialist when appropriate Deal with customer ... enquiries Escalate issues to packaging specialist as and when ... call off stock Deal with any queries/complaints escalating when appropriate Proactively target new and inactive customers ...

Company: Greaves Recruitment Solution Ltd Job type: permanent (4 days ago)

... challenging behaviour, supporting staff to use de-escalation and non-punitive approaches * Act as the ... , ensuring all concerns are managed appropriately and escalated where required * Oversee financial processes including petty ... to lead on identifying, responding to, and escalating concerns appropriately * Demonstrable understanding of trauma-informed ...

Company: CENTRAL RECRUITMENT SERVICES LTD Job type: contract (4 days ago)

... identify opportunities to improve first-contact resolution, ticket quality, escalation accuracy, customer satisfaction and operational efficiency. Continuously evolve the ... Service Desk operations, including incident management, request fulfilment, triage, escalation, knowledge management and customer communication. Strong knowledge and experience ...

Company: First Recruitment Group Job type: contract (3 days ago)

... SEMH) needs? Are you confident using de-escalation techniques to manage challenging behaviour? Are you ... positive behaviour management strategies and effective de-escalation techniques to encourage engagement, emotional regulation and ... or challenging behaviour • Proven experience using de-escalation techniques to manage challenging behaviour • Team ...

Company: TeacherActive Job type: temporary (3 days ago)