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... emotional regulation, resilience, and self-management strategies Manage and de-escalate challenging behaviour using a therapeutic approach Build positive, trusting relationships ... SEMH, SEND, or challenging behaviour Strong behaviour management and de-escalation skills Understanding of trauma-informed practice (desirable) Patient, resilient, and ...

Company: TeacherActive Job type: temporary (2 days ago)

... , identifying issues early and taking appropriate action to resolve or escalate them. This role is ideal for someone who thrives on ... Helpdesk requests- Assess job requirements, complete repairs where possible, and escalate issues outside role scope in a timely manner. * Maintain tools ...

Company: City Facilities Management Job type: permanent (2 days ago)

... breakdowns, diagnostics, commissioning, and installations. Act as the senior technical escalation point for engineers and customers. Assist with fault finding on ... , preventative maintenance programmes, and support agreements are delivered effectively. Handle escalated customer issues professionally and efficiently. Promote a customer-first approach ...

Company: Reed Specialist Recruitment Job type: permanent (2 days ago)

... within psychiatric suites. You'll help reduce anxiety, use de-escalation techniques, and provide reassurance throughout each journey. Founded in 2 What we offer: Comprehensive induction and specialist training, including de-escalation, physical intervention, First Aid and handcuff training Career development opportunities ...

Company: Secure Care UK Limited Job type: permanent (1 day ago)

... MOM globally. They operate IT Operations processes and technology, resolve escalations, and communicate strategy across all relevant levels. They lead and ... support during EU business hours. Responds to, identifies and troubleshoots escalations of current IT Operations hardware, software, or processes, using ticket ...

Company: TJX UK Job type: permanent (1 day ago)

... performance Building and maintaining strong customer relationships, taking ownership of escalations and promoting a positive, solutions focused service culture Managing, coaching ... A customer focused approach with experience managing service issues or escalations and building trusted, long standing relationships Solid understanding of operational ...

Company: Restore plc Job type: permanent (1 day ago)

... 1st/2nd line support for our environments, services and infrastructure. Escalate to 3rd line for complex issues. * End user support (desk ... incidents and maintenance events. * Respond to monitoring alerts, triage and escalate where necessary. * Ensure incident tickets are appropriately updated and maintained ...

Company: Damia Group Ltd Job type: contract (1 day ago)

... Advisors Drive quality, performance and service KPIs Act as an escalation point for complex employment matters and service issues Conduct performance ... operational mindset Excellent employment law and HR knowledge Confident handling escalations, complaints and complex people matters Resilient, solutions-focused and able ...

Company: The Portfolio Group Job type: permanent (1 day ago)

... to build a supercar to the desired standard and to escalate any build issues to your leader within takt. Your contributions ... completed within takt and to a high standard. § Ability to escalate to your line manager any concerns that may be affecting ...

Company: Gi Group Job type: temporary (1 day ago)

... /LSTA par and distressed loan closing process serving as the escalation lead to ensure on-time, accurate closings Support complex loan ... outcomes that support fund objectives Track and resolve position breaks, escalating to the desk and technology partners as needed Continuously refine ...

Company: BNY Job type: permanent (1 day ago)

... and implement corrective actions when necessary to ensure project success, escalating significant issues to the Facilities Manager where appropriate. Identify project ... risks and escalate issues where required. Maintain accurate project records, reports, and documentation ...

Company: Bridgnorth Aluminium Job type: temporary (1 day ago)

... role includes monitoring customer risk profiles, identifying potential concerns, and escalating issues to the Board of Directors where appropriate. The role ... limits and review creditworthiness. Conduct Dun & Bradstreet checks and escalate any risk concerns as required. Work as part of a ...

Company: Obscurant Recruitment Solutions Ltd Job type: permanent (1 day ago)

... living * Respond appropriately to incidents of self-harm or escalating behaviour * Use de-escalation strategies and approved physical interventions * Complete accurate documentation ...

Company: RJS Resourcing Ltd Job type: permanent (1 day ago)

... works management systems, ensuring that all issues are recorded and escalated You will ensure that all the client and operational requirements ... , submit final registrations, identify issues and apply early intervention and escalate street works compliance issues where appropriate Monitor and chase any ...

Company: Network Plus Job type: permanent (1 day ago)

... clinical protocols. * Monitor and evaluate patient conditions, recognising deterioration and escalating concerns appropriately. * Administer medications safely and effectively in accordance with ... governance, patient safety and quality standards. * Identify, manage and escalate clinical risks, incidents and safeguarding concerns in line with policies ...

Company: Fox Morris Group Ltd Job type: temporary (1 day ago)

... driving regulations and transport restrictions to support effective route planning Escalate transport delays and operational issues promptly, providing suitable resolution options ... operational continuity Ensure carrier non-conformances are accurately recorded and escalated in line with quality procedures Education & Skills Required Previous ...

Company: Plus One Recruitment Job type: permanent (1 day ago)

... systems. * Troubleshoot and resolve infrastructure, hardware and security-related incidents, escalating where required. * Assist with ensuring infrastructure and software remain compliant ... applicable. * Assist with maintaining security controls, processes and documentation, escalating risks or gaps to the IT Infrastructure & Security Manager ...

Company: Trapeze Recruitment Services Ltd Job type: permanent (1 day ago)

... to improve efficiency, consistency, and customer outcomes. Customer Experience & Escalations: Support the team in delivering empathetic, high-quality service, resolving ... complex queries, and handling escalated concerns effectively. Sales & Retention Support: Drive strong customer outcomes ...

Company: Red Recruitment Job type: permanent (1 day ago)

... do * Receive, manage, and respond to incidents and service requests escalated from remote IT teams, including Service Desk, Desktop Support, Infrastructure ... provide technical assistance to participants as required. * Act as an escalation point for remote IT teams, assisting with the diagnosis and ...

Company: Acora Job type: contract (1 day ago)

... providers, local authorities and specialist services to prevent situations from escalating and help people stay safely housed. This could mean advocating ... practical next steps. You can respond calmly when things are escalating, making sound decisions around safeguarding, tenancy risk, arrears, wellbeing concerns ...

Company: SINGLE HOMELESS PROJECT Job type: contract (1 day ago)