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... performance Building and maintaining strong customer relationships, taking ownership of escalations and promoting a positive, solutions focused service culture Managing, coaching ... A customer focused approach with experience managing service issues or escalations and building trusted, long standing relationships Solid understanding of operational ...

Company: Restore plc Job type: permanent (1 day ago)

... 1st/2nd line support for our environments, services and infrastructure. Escalate to 3rd line for complex issues. * End user support (desk ... incidents and maintenance events. * Respond to monitoring alerts, triage and escalate where necessary. * Ensure incident tickets are appropriately updated and maintained ...

Company: Damia Group Ltd Job type: contract (1 day ago)

... Advisors Drive quality, performance and service KPIs Act as an escalation point for complex employment matters and service issues Conduct performance ... operational mindset Excellent employment law and HR knowledge Confident handling escalations, complaints and complex people matters Resilient, solutions-focused and able ...

Company: The Portfolio Group Job type: permanent (1 day ago)

... to build a supercar to the desired standard and to escalate any build issues to your leader within takt. Your contributions ... completed within takt and to a high standard. § Ability to escalate to your line manager any concerns that may be affecting ...

Company: Gi Group Job type: temporary (1 day ago)

... /LSTA par and distressed loan closing process serving as the escalation lead to ensure on-time, accurate closings Support complex loan ... outcomes that support fund objectives Track and resolve position breaks, escalating to the desk and technology partners as needed Continuously refine ...

Company: BNY Job type: permanent (1 day ago)

... and implement corrective actions when necessary to ensure project success, escalating significant issues to the Facilities Manager where appropriate. Identify project ... risks and escalate issues where required. Maintain accurate project records, reports, and documentation ...

Company: Bridgnorth Aluminium Job type: temporary (1 day ago)

... living * Respond appropriately to incidents of self-harm or escalating behaviour * Use de-escalation strategies and approved physical interventions * Complete accurate documentation ...

Company: RJS Resourcing Ltd Job type: permanent (1 day ago)

... works management systems, ensuring that all issues are recorded and escalated You will ensure that all the client and operational requirements ... , submit final registrations, identify issues and apply early intervention and escalate street works compliance issues where appropriate Monitor and chase any ...

Company: Network Plus Job type: permanent (1 day ago)

... clinical protocols. * Monitor and evaluate patient conditions, recognising deterioration and escalating concerns appropriately. * Administer medications safely and effectively in accordance with ... governance, patient safety and quality standards. * Identify, manage and escalate clinical risks, incidents and safeguarding concerns in line with policies ...

Company: Fox Morris Group Ltd Job type: temporary (1 day ago)

... driving regulations and transport restrictions to support effective route planning Escalate transport delays and operational issues promptly, providing suitable resolution options ... operational continuity Ensure carrier non-conformances are accurately recorded and escalated in line with quality procedures Education & Skills Required Previous ...

Company: Plus One Recruitment Job type: permanent (1 day ago)

... systems. * Troubleshoot and resolve infrastructure, hardware and security-related incidents, escalating where required. * Assist with ensuring infrastructure and software remain compliant ... applicable. * Assist with maintaining security controls, processes and documentation, escalating risks or gaps to the IT Infrastructure & Security Manager ...

Company: Trapeze Recruitment Services Ltd Job type: permanent (1 day ago)

... do * Receive, manage, and respond to incidents and service requests escalated from remote IT teams, including Service Desk, Desktop Support, Infrastructure ... provide technical assistance to participants as required. * Act as an escalation point for remote IT teams, assisting with the diagnosis and ...

Company: Acora Job type: contract (1 day ago)

... providers, local authorities and specialist services to prevent situations from escalating and help people stay safely housed. This could mean advocating ... practical next steps. You can respond calmly when things are escalating, making sound decisions around safeguarding, tenancy risk, arrears, wellbeing concerns ...

Company: SINGLE HOMELESS PROJECT Job type: contract (1 day ago)

... and fitting of architectural components including staircases, lift interiors, escalators, balconies, and associated metalwork, ensuring all work is completed ... trims, and specialist finishes. Installing components including staircases, lift interiors, escalators, balconies, handrails, and associated fixtures. Measuring, cutting, drilling, and ...

Company: Reevr Talent Ltd Job type: permanent (1 day ago)

... ’ll take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. You’ll work across on ... and update tickets, documentation, and knowledge bases * Act as an escalation point for junior service desk engineers * Work with internal teams ...

Company: Shape IT Recruitment Job type: permanent (1 day ago)

... relationships, and responding confidently to challenging behaviour using recognised de-escalation and physical intervention techniques such as Team Teach, MAPA, or ... 'll need to be confident managing challenging behaviour and de-escalating high-risk situations, with strong communication, organisational, and record-keeping ...

Company: Belmont Recruitment Job type: contract (1 day ago)

... efficiency Support Service Advisors with operational queries Handle complex customer escalations and resolve issues professionally Liaise closely with Technicians and Workshop ... main dealership or busy automotive environment Skilled in managing customer escalations and resolving complex issues Excellent organisational and communication skills Ability ...

Company: Perfect Placement Job type: permanent (1 day ago)

... step in their career. You'll act as the senior escalation point for the Service Desk, working on high-level infrastructure ... grow.   What you'll do Act as the senior technical escalation point for complex 3rd Line support tickets. Troubleshoot and resolve ...

Company: IMT Resourcing Solutions Job type: permanent (1 day ago)

... . As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for ...

Company: KONE Job type: permanent (1 day ago)

... restraint or positive handling training and feel confident using de-escalation strategies to support vulnerable young people? Can you build positive, professional ... calm under pressure, resilient, patient and confident in using de-escalation techniques to create a safe and supportive learning environment. The ...

Company: TLTP Education Job type: temporary (1 day ago)