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The Assistant Contact Centre Manager (Complaints) supports the overall management of the complaints function within the contact centre. The role ensures the effective handling of escalated complaints, compliance with regulatory standards, and delivery of a fair and timely resolution for customers. Working closely with the Contact Centre Manager, ...

Company: Teleperformance Job type: permanent (3 days ago)

Start Date: TBC Site: Hybrid Bristol Shifts: Full-time 40 hours per week Contract: Permanent   The Role As a Team Leader you will be responsible for the delivery and improvement of the customer experience through management and coaching of a team to provide excellent service which exceeds customer expectations.  You will do this by ensuring a ...

Company: Teleperformance Job type: permanent (2 days ago)

Position Summary The Lean Six Sigma Insights Manager is responsible for driving continuous improvement initiatives, leveraging data-driven insights, and embedding Lean Six Sigma methodologies across the organization. This role partners with business leaders to identify opportunities, streamline processes, enhance customer experience, and deliver ...

Company: Teleperformance Job type: permanent (1 day ago)

... make this happen.    Job Overview  As a member of our expanding team here at Teleperformance, you will have the opportunity to take on a variety of responsibilities within your rol ... Here to support TP journey     Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application ...

Company: Teleperformance Job type: permanent (1 week ago)

... – Banking & Financial Services (Hybrid Bristol)   Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience ... products and how best to support the customer Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your ...

Company: Teleperformance Job type: permanent (1 week ago)

... travel is more afforable, at all times  Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application ... through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications ...

Company: Teleperformance Job type: permanent (1 week ago)

... A customer focused attitude       Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application ... through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications ...

Company: Teleperformance Job type: permanent (1 week ago)

... A customer focused attitude       Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application ... through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications ...

Company: Teleperformance Job type: permanent (1 week ago)

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside ...

Company: Teleperformance Ltd Job type: permanent (1 week ago)

Head of Payroll – UK & Ireland   Location: United Kingdom (Hybrid/Flexible Working) Experience Required: 5–10 Years Industry: BPO Reports To: Finance Director   Role Overview:   We are seeking an experienced and strategic Head of Payroll to lead and manage payroll operations across the UK and Ireland. This role is critical in ensuring accurate, ...

Company: Teleperformance Job type: permanent (1 week ago)