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Location: Belfast
Shift Pattern: 7am - 7pm 4 days on / 7pm - 7am Nightshift 4 days on. What you'll do: Be the first point of contact for customer escalations. Troubleshoot and manage faults, aiming to resolve over 95% on the first call. Work within service-level agreements (SLAs). Troubleshoot Cisco, Juniper, and other networking equipment. Manage circuit faults ...
Company: RealTime Recruitment
(1 day ago)
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