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... jurisdictions; Managing customer services issues, including day-to-day complaints management and referrals to the Financial Ombudsman Service or equivalent as well as litigation; and/ ... relevant to Zepz; Experience of applying regulations relevant to financial services and payment institutions and/or handling general commercial legal matters ...

Company: Zepz (3 weeks ago)

... at least four days across a fortnight in the office. About FOS At the Financial Ombudsman Service, we make decisions on a range of complex and difficult issues. Every year ... data structures within a large organisational setting an advantage. Why Financial Ombudsman Service? We are a values led organisation. Our values define our culture, influence ...

Company: Financial Ombudsman Service (1 month ago)

... /Vulnerable customers and experience of working closely with external regulators, ideally including the Financial Ombudsman Service. Collaborative: Excellent communication skills, with the ability to empathetically and professionally deal with customers who ...

Company: INSHUR (1 month ago)

... Centre or Banking is preferred and ideally experience gained within the Financial Services or Legal and Banking Sectors, however we will consider candidates from ... targets including productivity and quality Handle complaints filed with the Financial Ombudsman Adhere to service level agreements both internal and external Deliver outstanding levels ...

Company: CEL Solicitors (1 month ago)

... so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level. We are proud to be a Disability Confident ... life at the Financial Ombudsman Service – and don’t forget to follow us while you’re there! LinkedIn: Financial Ombudsman Service Our careers page: financial-ombudsman.org ...

Company: Financial Ombudsman Service (1 month ago)

... so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level. We are proud to be a Disability Confident ... life at the Financial Ombudsman Service – and don’t forget to follow us while you’re there! LinkedIn: Financial Ombudsman Service Our careers page: financial-ombudsman.org ...

Company: Financial Ombudsman Service (1 month ago)

... and approvals; Managing customer services issues, including day-to-day complaints management and referrals to the Financial Ombudsman Service as well as litigation; and/or Advising ... in one or more of: - Working with businesses in the Payments/Financial Services sector and awareness and knowledge of the external business environment relevant ...

Company: Zepz (1 month ago)

... compliance with FCA regulations and engaging with key stakeholders such as the Financial Ombudsman Service and PI brokers. Overseeing investigations, maintaining governance standards, and providing Management ... You: Experience in handling or remediation of complaints in advice within financial planning (DipPFS Level 4 Qualified). Strong knowledge of ...

Company: Mason Blake (2 months ago)