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Overview A Business Process Analyst plays a key role in improving how an organisation operates. They analyse existing processes, identify inefficiencies, and design solutions that enhance productivity, reduce costs, and support strategic goals. This role sits at the intersection of business operations and technology, making it ideal for someone who ...

Company: Equiniti Job type: contract (3 days ago)

We are looking for a passionate Quality Assurance Coordinators who wants to ensure complaint reviews are fair and compliant. You will responsible for providing feedback to line managers based on an audit of calls within the department by providing constructive feedback to support development and success and meeting the required quality standards. ...

Company: Equiniti Job type: contract (4 weeks ago)

We are looking for a dynamic Operations Manager with a background of overseeing a remediation project. You will be providing operational support to the client within their remediation complaints department. You will be providing insight on complaint themes and trends and be proactive in your approach to improving the success of the project. Our ...

Company: Equiniti Job type: contract (4 weeks ago)

We are looking for a dynamic customer engagement Governance Coordinator with experience working within a financial services environment. As a Governance Coordinator you will be joining a financial services provider to support the complaints operations with clear, compliant and efficient governance outcomes in all process flows and outcomes. The ...

Company: Equiniti Job type: contract (4 weeks ago)