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... Group customers through handling of 2nd line service queries as part of our Managed Services team. To provide advanced technical support and issue resolution ... customer issues. Able to effectively gather relevant information and communicate technical resolutions and updates to customers. Experience of overcoming technical challenges and benefits from ...

Company: Focus Group (2 days ago)

... , management, employee coaching & development, employee relations, investigation and resolution, workforce planning, recruiting, and training for their designated client group. Key Responsibilities and ActivitiesBusiness Partner/Organizational Development ...

Company: Campari Deutschland GmbH (3 days ago)

... support to the assigned lawyer(s) in the Health Law/Dispute Resolution and Advocacy practice group. The role ensures the efficient and organized management of client files ... independently. Demonstrated interest in health law, professional regulation, and dispute resolution. Exercises discretion when handling sensitive information and interacts with ...

(6 days ago)

... intersecting agendas and objectives. Record detailed minutes for key working group meetings, including attendees, topics, status updates, and action items ... Familiarity with the finance industry's regulatory environment, with prior experience in Resolution & Recovery (R&R) being advantageous. Knowledge of capital and liquidity regulations and ...

Company: JPMorgan Chase (4 days ago)

... in to find your next job Join to apply for the Customer Resolutions Team Manager role at Pacifica Pacifica Group has approximately 500 employees covering a wide range ... diligently and impartially obtaining additional information where necessary to enable a resolution to be reached. To ensure that all complaints received are resolved successfully and ...

Company: Pacifica Group (2 days ago)

... community services. Resolve resident concerns efficiently, focusing on first-contact resolution where possible. Housing & Compliance Management Ensure compliance with all legislative ... issues. Ensure schemes remain clean, safe, and well-maintained per Group standards and lease obligations. Service Delivery & Stakeholder Management Coordinate local ...

Company: Think Recruitment (3 days ago)

... providing timely prevention or resolution of incidents, and appropriate escalation for major issues. Joining our rapidly expanding and innovative Group presents a fantastic ... detail. Assist with infrastructure capacity planning and resource allocation, incident resolutions, and change implementation. Document, plan, and execute small projects, ...

Company: Benefact Group plc (6 days ago)

... process (JIRA tickets). Support with escalation in Obstacle Reviews. Support the group in obstacle resolution i.e. helping removal of obstacles to Scrum Teams progress ... Stand-ups and Sprint Planning/Backlog refinement. Ensure Group remains focused on meeting objectives. Supporting/leading resolution of obstacles and align with other squads if nec ...

Company: Caresoft Global Limited (2 days ago)

... , and briefs to counsel, and will have the opportunity to engage in Alternative Dispute Resolution. Networking and business development are key aspects of the role, and advocacy is optional ... ,000, depending on experience Excellent benefits, including life assurance, group pension contribution, and income protection Holiday entitlement starting at 26 ...

Company: JMC Legal Recruitment (4 days ago)

... point for complex situations and ensuring that they are brought to a successful resolution. The Lead Manager will quickly address and resolve problems, possess ... complex situations and ensure that they are brought to a successful resolution. Partner with Global Groups to identify and streamline business operations. Support the efforts to enhance ...

Company: BNY Mellon (5 days ago)

... ORSA and coordinates Recovery and Resolution planning. This is an amazing opportunity for you to contribute to key business decisions critical to our Group strategy, such as the ... ORSA report and Recovery and Resolution Plans, including the design and implementation of an effective stress testing programme for the Group, and review and challenge of ...

Company: Phoenix Group (4 days ago)

... perform the current accounts justification, in relationship with IT and operations Drive resolution of any issues to ensure accounts are reconciled and pass quality review and ... of AXA France / Group Drive agreed transactional accounting process standardization and automations Transformation and simplification Drive resolution of any data issues ...

Company: AXA Insurance Ireland (1 day ago)

... such as intergroup communication, restorative justice principles, and conflict resolution strategies. Identify opportunities for innovative and responsive educational programming ... resources to individuals and groups involved in bias incidents, offering guidance on restorative processes, dialogue facilitation, and conflict resolution techniques. This ...

Company: University of the Pacific (3 days ago)

... resolve cases. You will support with both the Triage function and the Case resolution function within the Technical Support Team. As our Automotive Repair Quality Specialist, ... . * Experience of Volkswagen Group Aftersales and Diagnostic Systems ELSA & ODIS is an advantage. * Confident in technical concern resolution and warranty procedures. * Very ...

Company: Dekra Automotive Ltd Job type: permanent (6 days ago)

... understand Group Technology's plans Identify opportunities to improve the knowledge within the Service Delivery Team to increase the rate of first contact resolution and self- ... support materials available to end users. Ownership of asset management process in region (complying with group wide approach). Role may ...

Company: SThree Management Services Job type: permanent (5 days ago)

... team members and business leaders being responsible for the efficient completion of tasks, resolution of incidents and issues as assigned within our service desk, or as required by ... Microsoft server roles and functions including Active Directory, DNS, DHCP, Group Policy. Demonstrable expertise administering and supporting Microsoft 365 solutions, ...

Company: Hakim Group (6 days ago)

... team members and business leaders being responsible for the efficient completion of tasks, resolution of incidents and issues as assigned within our service desk, or as required by ... Microsoft server roles and functions including Active Directory, DNS, DHCP, Group Policy. Demonstrable expertise administering and supporting Microsoft 365 solutions, ...

Company: Hakim Group (6 days ago)

... Solutions group offers a broad range of contract advisory services to assist owners, contractors and law firms in the prevention, management and resolution of ... schedule management and advice. Assisting with the preparation of expert reports in dispute resolution procedures. Providing a high-quality and timely service to our Clients. How ...

Company: FTI Consulting (4 days ago)

... minor system changes as required. Allocate unresolved incidents to other resolving groups to ensure timely management. Ensure clinical and non-clinical Priority 1 ... agreed process. Own, track, manage, and escalate all incidents within scope to ensure resolution within the appropriate SLA. Provide timely and accurate information to GSTT Users, obtain ...

Company: Guy's and St Thomas' NHS Foundation Trust (1 day ago)

... processes to avoid future occurrences. We help direct the resolution of an issue to the relevant service teams, and dive ... Engineer, you will build tooling to automate the detection and resolution of issues within Amazon’s Retail Website ... Austin, Dublin, and Sydney to allow for 24x7 coverage. Each group will work 10 hour shifts for 4 days ...

Company: Amazon (4 hours ago)