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... triage HR cases coming in via Ask HR (ServiceNow), ensuring tickets are classified and routed to the ... number of channels such as but not limited to ServiceNow, email, phone and MS Teams.Maintaining accurate ... HR Systems- preferably SuccessFactors or other cloud HRIS; ServiceNow or equivalent ticketing system and with good Excel skillsUnderstanding ...

Company: Munich Re (4 days ago)

... on refining and implementing processes, maintaining strong ServiceNow knowledge, and driving continual service improvement to ... on role.Create detailed requirements documentation for the ServiceNow toolset, including catalogue and Virtual Agent flows ... the capabilities and best practice guidance for ServiceNow in order to assure the roadmap.Key ...

Company: FRESHFIELDS BRUCKHAUS DERINGER (4 days ago)

... with key strategic partners, including Kyndryl and ServiceNow. Align external delivery methodologies and delivery schedules ... global external vendors such as Kyndryl and ServiceNow. Adaptable Leadership: Highly resilient and quick to ... the skill to translate highly complex, technical ServiceNow architecture concepts into succinct, clear, and impactful ...

Company: WPP (4 days ago)

... across infrastructure and cloud platforms (AWS, Azure, Oracle), with advanced ServiceNow proficiency for incident and problem trackingStrong analytical, decision-making and ... lead confidently and calmly under pressureDesirable: ITIL 4, ITSM tooling (ServiceNow, Jira Service Management), ISO22301/ISO20000, CBCP/MBCI certification, SRE familiarity ...

Company: Deerfoot Recruitment Solutions (4 days ago)

... scope. You will follow and champion the PMO governance, leveraging ServiceNow SPM, and ensuring compliance with milestones, steering committee requirements, and ... .Strong understanding of project governance frameworks and tools (e.g., ServiceNow SPM, Jira, Confluence).Exceptional communication, facilitation, and organizational skills.Experience ...

Company: Stantec (4 days ago)

... the ASK Development team to establish an embedded ServiceNow Platform Squad. This team will focus on Providing ... figure driving the continuous evolution of the enterprise ServiceNow platform to ensure reliable operation, reduce manual effort ... cadence.This team will work alongside a second ServiceNow Product Squad focused on the user experience who ...

Company: Imperial College London (4 days ago)

... details of incidents and service requests using the ServiceNow ITSM tool and adhere to the relevant SLAsYou ... hardwareMicrosoft Windows 10, Microsoft Office/O365, Teams, AD, ServiceNow, Network, Citrix, Zoom and Skype for BusinessMacBook OS: ... industry leading ITSM and CMDB tools such as ServiceNow to capture and manage all incidents and requests. ...

Company: DELOITTE (4 days ago)

... Required: Experience in Admin, Configuration & Development related activities in ServiceNow - Incident Management, Problem Management, Change Management, Release Management, Knowledge ... . Exposure to SNOW Integration with Monitoring Solutions. Experience in ServiceNow Discovery configuration and data management. Develops the technical solutions, ...

Company: Lacuna Talent (4 days ago)

... , driving best practice adoption, continual improvement, and alignment with ServiceNow capabilities.Lead CMDB governance and compliance activities, including policy development ... environments.Proven experience establishing or transforming enterprise CMDB capabilities.Extensive ServiceNow CMDB, Discovery, Service Mapping and CSDM experience.CMDB/CSDM ...

Company: Computershare (4 days ago)

... details of incidents and service requests using the ServiceNow ITSM tool and adhere to the relevant SLAsYou ... hardware:Microsoft Windows 10, Microsoft Office/O365, Teams, AD, ServiceNow, Network, Citrix, Zoom and Skype for BusinessMacBook OS: ... industry leading ITSM and CMDB tools such as ServiceNow to capture and manage all incidents and requests. ...

Company: DELOITTE (4 days ago)

... we're looking forYou'll need strong hands-on experience across:ServiceNow GRCServiceNow CMDB modellingServiceNow DiscoveryFlow DesignerWorkflow automationData models, asset relationships and ... get in touch for more information.Data Resilience Technical Consultant - ServiceNow GRC - CMDB - Operational Resilience - Data Governance - £750 per day - ...

Company: Searchability (UK) Ltd (5 days ago)

... categorise, and prioritise incidents and service requests in ServiceNow, ensuring timely resolution. Escalate complex or unresolved ... of incidents, troubleshooting steps, and resolutions in ServiceNow. Contribute to knowledge base articles and user guides ... support or service desk role. Experience using ServiceNow or a similar ITSM tool for incident ...

Company: Akkodis (2 days ago)

... we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best ... manage incidents, service requests, and queries in the ServiceNow ITSM or Customer systems.Perform initial triage, diagnosis ... Experience with service desk management tools (e.g., ServiceNow).Knowledge of ITIL frameworks and best practices; ITIL ...

Company: Hackajob Ltd (2 days ago)

... coordinate across teams in a large matrix-organization environment.Preferred:ServiceNow CIS (Certified Implementation Specialist) Risk and/or Compliance certification or ... ServiceNow System Certified System Administrator (or equivalent)Experience with managing Business ...

Company: DELOITTE (6 days ago)

... to streamline processes, enhance efficiency, and leverage technology (e.g., ServiceNow).Lead and participate in process improvement initiatives, ensuring accurate and ... data integrity, and proficiency in HR systems (ideally SAP and ServiceNow) and Microsoft Office suite. Connect to your business - Enabling FunctionsCollaboration ...

Company: DELOITTE (6 days ago)

... VDI, Desktop and Laptop environmentsSupport M365/Intune/Azure, Jira/Confluence, ServiceNow. Lead/mentor a team of support engineers; take ownership of ... /or administrative Skills in the following: M365 including Teams Telephony, ServiceNow, Jira, Confluence.Administering other resources such as WindowsEnterprise Server and ...

Company: FlexTrade (4 days ago)

... .Are confident using security technologies such as Microsoft Defender, Splunk, ServiceNow and Zscaler.Thrive on solving complex problems and driving continuous ... .Hands-on experience with security tools such as Microsoft Defender, Splunk, ServiceNow, Zscaler or similar technologies.Experience managing and responding to security ...

Company: easyJet (4 days ago)

... · Experience in FinanceKnowledge of ITSM and ticketing tools such as ServiceNow, Remedy, JIRA ServiceDesk, etc Knowledge of ITIL processes or similar ... , organized way· Knowledge of ITSM and ticketing tools such as ServiceNow, Remedy, JIRA ServiceDesk, etc.· Knowledge of ITIL processes· Broad knowledge ...

Company: Quant Capital (4 days ago)

... -management integrations across platforms such as Datadog, Wiz, CrowdStrike, and ServiceNow.Advance the adoption of observability and operational monitoring practices within ... environments.You have experience with IT service management platforms, ideally ServiceNow, across incident, change, and problem management workflows.You have hands-on ...

Company: Bain & Company (4 days ago)

... necessary training and instructions to IT staff o Work with ServiceNow managing tickets, completing operational and project-based changes o Prepare ... Zoom phone and video provisioning and UCaaS solutions. • Experience with ServiceNow. I am looking for someone who can grow with the ...

Company: Quant Capital (4 days ago)