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Location: PE1 Peterborough
... a team of Service Coordinators, Analysts, Senior Analysts and an Incident Manager, plus our Identity and Access specialist. They are the ... to hit targets A good understanding of service management, including incident management, service requests and service levels The ability to explain ...
Company: MENCAP
(2 days ago)
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Location: Basingstoke
... , operating systems, networks, applications and PCs. Diagnose and resolve customer incidents and technical enquiries within agreed timescales. Take ownership of customer ... processes and SLA-driven environments. Ability to take ownership of incidents through to resolution or appropriate escalation. Strong customer service and ...
Company: LA International Computer Consultants Ltd
(2 days ago)
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Location: Warrington, cheshire, north west england
... identified risks, ensuring continuity and safety in operations. Conduct Accident / Incident Investigations within the required time scales, supported by HSEQ Department ... emergencies, such as water main breaks, leaks, or other unforeseen incidents. Coordinate quick and effective responses to minimise service disruptions and ...
Company: Network Plus
(1 day ago)
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Location: Portsmouth
... users You will perform ITIL based support processes that include incident, problem, change, configuration, and event management with a proven "user ... . Service and customer experience oriented. Demonstrated expertise in Crisis/Major Incident Management. Autonomous-level Contract Management experience for projects and programs ...
Company: AIRBUS Defence and Space Limited
(1 day ago)
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£120,000 - 190,000
... build. Operate what you deploy. Own monitoring, retraining, drift response, incident handling and rollback for live decisioning, alongside the engineering teams ... running live systems rather than just launching them — monitoring, retraining, incident response, rollback, and the on‑call reality of a decision the ...
Company: Paddle group
(6 days ago)
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£120,000 - 180,000
Location: Greater London
... the FCA. Lead or oversee investigations into regulatory breaches, compliance incidents and financial crime matters, ensuring timely escalation, remediation and regulatory ... . Consult with and inform the CASS Office on CASS breaches, incidents and related MI, in line with the CASS Breach and ...
Company: Lever, Inc.
(6 days ago)
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39.262.000 - 42.706.000
Location: Ayr
... our Ayr park. The role covers monitoring, access control and incident response, with a strong emphasis on customer service and a ... presence on site. You will patrol the park, respond to incidents, and keep accurate records while working flexible shifts, including nights ...
Company: Haven
(5 days ago)
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£120,000 - 180,000
Location: Nottingham
... planned implementations. Drive improvements in resilience, monitoring, alerting, and incident prevention, informed by production behaviour. Partner with Site Reliability ... and operational management. Strong understanding of production operations, including incident management, observability, and reliability engineering. Ability to influence and ...
Company: London Stock Exchange Group
(5 days ago)
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39.262.000 - 42.706.000
Location: Ayr
... arepermittedon site. Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns. Maintaindetailed ... andaccuraterecords of incidents, reporting to management asrequired. Provide friendly and helpful guest experiences ...
Company: Haven
(5 days ago)
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£124,000 - 195,000
Location: Greater London
... APIs, cloud infrastructure — from design through production Responding to production incidents and shipping fixes Building and improving core platform capabilities: AI ... NoSQL databases — Postgres, MongoDB, Redis Experience owning production systems — logs, incident triage, fixes under pressure A real commitment to software quality ...
Company: ZoomInfo Technologies LLC
(5 days ago)
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£120,000 - 180,000
Location: Greater London
... Google Play, improving software quality, observability, release safety, incident response, performance, accessibility, and customer-impacting reliability. Safely ... organizational contexts. Demonstrated success improving operational excellence through observability, incident management, release automation, quality practices, phased rollouts, rollback ...
Company: 11310 Expedia.com Ltd.
(5 days ago)
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£120,000 - 190,000
Location: Greater London
... suites, red teaming, monitoring, service levels, feedback loops, release management, incident response and rollback runbooks. Define secure integration patterns for ERP ... into controlled production and responding to reliability, security or safety incidents. Substantial architecture background covering distributed systems, integration, API and event ...
Company: Remote Worker LTD.
(5 days ago)
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2.066.000 - 2.755.000
Location: City of Westminster
... . Monitoring and managing potential Security concerns. Responding professionally to incidents and challenging situations. Liaising with event management, venue staff ... customer service while maintaining appropriate Security awareness. Completing any required incident reports and security documentation. Representing Fahrenheit Security Ltd and ...
(5 days ago)
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1.653.000 - 1.929.000
Location: Plymouth
... and guest-focused during the night, responding appropriately to any incidents, emergencies or guest concerns. WHAT WE NEED FROM YOU Previous ... , with the confidence to follow procedures and respond appropriately to incidents. A positive attitude and pride in helping create a safe ...
Company: Harri
(5 days ago)
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£120,000 - 180,000
Location: Greater London
... observability, resilience patterns, and operational readiness practices Leads incident response and post-incident reviews to improve production stability and performance; identifies recurring ...
Company: Next Frontier Capital
(4 days ago)
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£120,000 - 180,000
Location: Christchurch
... ; building deep understanding of the EP technology stack and operational incidents; and participating in business unit risk and control governance forums ... assess significant events where technology is a factor, including external incidents driven by third parties, threat actors, and technology change failure ...
Company: JPMorgan Chase & Co.
(4 days ago)
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£120,000 - 180,000
Location: Greater London
... designs meet security and compliance obligations Platforms remain resilient during incidents, outages and crises Ensure resilience is addressed proactively, not ... platforms support more outcomes Architecture standards accelerate delivery safely Technology incidents are reduced through better design Senior leaders trust architectural guidance ...
Company: Haleon plc.
(4 days ago)
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£140,000 - 180,000
Location: Greater London
... resolution of material risk decisions and breaches (i.e. major incidents, material audit findings). Provide clear, data-driven risk and impact ... risk governance and remediation of systemic issues. Operational resilience and incident management expertise. Experience engaging with regulators and executive stakeholders. Cloud ...
Company: London Stock Exchange Group
(4 days ago)
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35.326.000 - 39.262.000
Location: Gateshead
... . Uniform Standards: Adhere to the correct uniform standards. Incident Reporting: Report any incidents or equipment issues to relevant staff members as needed ...
Company: The Glasshouse International Centre for Music
(4 days ago)
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£120,000 - 180,000
Location: Greater London
... Senior Software Engineer, Cloud to join our Threat Detection and Incident Response team. You will design and develop Go-based microservices ... AI-powered capabilities, all while maintaining high reliability and fast incident response times. A strong background in cloud-native services is ...
Company: CrowdStrike Inc.
(4 days ago)
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