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Genesis Technology Services Limited in Ipswich is seeking an experienced Building Surveying Manager ... documentation, liaising with senior management, contractors and customers to deliver service improvements. #J-18808-Ljbffr

Company: Genesis Technology Services Limited (4 days ago)

Genesis Technology Services in Ipswich is seeking an experienced Building Surveying Manager to ... to completion, with a strong focus on stakeholder liaison and service improvement. #J-18808-Ljbffr

Company: Genesis Technology Services (4 days ago)

We are looking for an experienced Building Surveying Manager to lead a professional surveying team and oversee the delivery of housing maintenance, planned maintenance and major capital improvement programmes. Manage and develop a team of surveying professionals and technical officers. Lead high-value and complex building projects from feasibility ...

Company: Genesis Technology Services Limited (4 days ago)

... technical stakeholders. Desirable Experience * Genesys Cloud / Genesys Contact Centre integration and architecture experience. * Financial services experience. * Knowledge of consumer ... GDS and Service Standard Assessments. * Experience conducting architecture assessments, audits or independent technical assurance reviews. Key Technologies: Microsoft ...

Company: Isr Recruitment Limited Job type: contract (4 days ago)

... developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc.- 2 ... or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering ...

Company: AmazonWebServices (1 week ago)

... service, improve operational efficiency and build stronger customer relationships.Help build, support and operate technology ... forecastingDrive field execution of programs across the Genesys AI portfolio including sales campaigns and enablement ... connect your application to their referral.About Genesys:Genesys empowers more than 8,000 organizations ...

Company: Genesys (2 weeks ago)

... service, improve operational efficiency and build stronger customer relationships.Help build, support and operate technology ... connect your application to their referral.About Genesys:Genesys empowers more than 8,000 organizations worldwide ... create the best customer and employee experiences. Genesys Cloud is the Agentic Orchestration Platform that ...

Company: Genesys (2 weeks ago)

... use technology and connectivity. With our extensive range of products and services, we ... Service Management (FSM), and Strategic Portfolio Management (SPM).The role requires experience integrating ServiceNow with other platforms such as Salesforce, Genesys ... a sign language interpreter, or assistive technology, please refer to the Accessibility section ...

Company: Vodafone (2 weeks ago)

... -based customer engagement platform that supports large-scale service operations. Working cross-functionally with Technology, Operations, Workforce Management, Analytics, and external ... Experience working with Genesys Cloud, NICE CXone, Amazon Connect, or other cloud contact center platforms.Experience supporting digital servicing channels such as ...

Company: Miratech Group (3 weeks ago)

... Contact Center.  Broader experience with other leading vendors such as Genesys Cloud, NICE CXone, Vonage, Cisco Webex Contact Center, Five9s, and ... skills: Industry experience across sectors such as Financial Services, Retail, Public Sector, Telecommunications, Technology, or Business Process Outsourcing (BPO).Cloud and contact ...

Company: DELOITTE (1 month ago)

... organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.Help build, support and operate technology used by more ... so we can connect your application to their referral.About Genesys:Genesys empowers more than 8,000 organizations worldwide to create the ...

Company: Genesys (1 month ago)

... contact-centre or data platforms.  Working knowledge of SAP, ServiceNow, Genesys, Microsoft Azure or enterprise integration platforms.  Relevant Salesforce architecture certifications ... maintainable after implementation. About usWe are a leading independent technology and services provider, trusted by large corporate and public sector organisations ...

Company: Computacenter (1 month ago)

... and conduct strategic conversations with CIO-level stakeholders on customer service technology, organisational transformation and AI adoption.Strong understanding of Salesforce ... .Experience with leading Contact Centre as a Service (CCaaS) platforms such as Amazon Connect, Genesys, NICE, Five9 or Cisco.Strong understanding of ...

Company: Accenture (1 month ago)

... points for conversational AI or LLM orchestration experience, including speech technologies such as Deepgram, ElevenLabs, Whisper, or OpenAI RealtimeBonus points ... Connect, Genesys, or LiveKitBonus points for experience building customer service, CRM, contact center, or workflow automation toolsFamiliarity with travel industry technologies (PSS/GDS ...

Company: Hopper Job type: permanent (1 month ago)

... regular basis?Working closely with Customer Success, Global Support, Professional Services, Sales and other specialists, you’ll deliver a consistent customer ... achieve their desired business outcomes through the effective use of Genesys technology. You will lead strategic, long-term engagements with assigned customers ...

Company: Genesys (1 month ago)

... service, improve operational efficiency and build stronger customer relationships.Help build, support and operate technology ... connect your application to their referral.About Genesys:Genesys empowers more than 8,000 organizations worldwide ... create the best customer and employee experiences. Genesys Cloud is the Agentic Orchestration Platform that ...

Company: Genesys (1 month ago)

... refine new products, propositions, services and business models. Define business requirements and work collaboratively across business, technology, product and design teams to ... of CRM, customer engagement platforms or customer service technologies such as Salesforce, Microsoft Dynamics, ServiceNow, Genesys or NICE is advantageous. Understanding of AI ...

Company: Capco (1 month ago)

Key Objectives/ Deliverables The candidate will be technically competent including but not limited to installation, configuration, integration, call testing, troubleshooting & maintenance on operator telecoms network UK wide. This role will include UK wide travel and you be requested to participate in weekend work or extended hours. The role ...

Company: Genesis Technology Services Job type: contract (1 month ago)

Location: London Clearance: SC-cleared / Non-SC Start: Immediate KEY RESPONSIBILITIES Own test design and execution for assigned workstreams across the client's estate. Review requirements, HLDs, LLDs, and project documentation to identify test scenarios and coverage gaps. Produce and peer-review test scripts, test cases, and execution evidence to ...

Company: Genesis Technology Services Job type: contract (1 month ago)

... Salesforce across Sales, Service, Marketing, and Data Cloud. Drive improvements across adjacent platforms, including Genesys Cloud telephony. Commercial Technology Interface into ERP ... transformation. Customer-Facing Technology Portfolio Lead delivery of high impact commercial and customer service initiatives, such as delivery service enhancements (e. ...

Company: Royal Mail Group (2 months ago)