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... so this will move quickly As a First-Line Team Leader, you will oversee and support a team of First-Line IT Engineers, ensuring exceptional ... queues, escalating issues as needed, and ensuring SLAs are met. Provide mentorship and leadership to first-line support technicians, fostering a positive and high-performing team environment. Monitor and ...

Company: Searchability (5 days ago)

... environment on the Service Desk, providing first line support to users in all our customers. Your main responsibilities will be providing first time responses and fixes where possible ... work within SLA and KPI targets to agreed priorities. Providing efficient first line support to customers. Working mix of office and home working. Personal Qualities ...

Company: Recooty (5 days ago)

... award-winning company as an IT Technician / Helpdesk Analyst / First Line Support NOC Engineer that supports the needs of 2,500 customers, including 200 channel ... Your duties as an IT Technician / Helpdesk Analyst / First Line Support NOC Engineer include: First point of contact for support enquiries within the Network Operations Centre by phone ...

Company: AWD online (5 days ago)

... award-winning company as an IT Technician / Helpdesk Analyst / First Line Support NOC Engineer that supports the needs of 2,500 customers, including 200 channel ... Your duties as an IT Technician / Helpdesk Analyst / First Line Support NOC Engineer include: First point of contact for support enquiries within the Network Operations Centre by phone ...

Company: AWD online (5 days ago)

... Impact: Are you ready to take your first step into the exciting world of technology and eCommerce? At , our Junior Customer Support Executives play a vital role in our future ... customer expectations. When customers have questions, you will be their first point of contact, providing support via live chat. You will assist them swiftly ...

(5 days ago)

... environment empowers our colleagues to reach their full potential. Job Description The First Level Support Engineer is responsible for providing technical support to customers of our SaaS platform. This includes answering ...

Company: Avaloq (4 days ago)

First Line Support Engineer - Hybrid What’s this role about? As a ... to day? You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating ... issues to a senior engineer. Being a people person, delivering support in a friendly and positive manner. Great communication skills, both verbally ...

(3 days ago)

Purpose of the Role The role entails the day-to-day providing IT support at a first line level to internal customers. Person Specification The candidate will be a team ...

Company: Colas Rail UK (4 days ago)

... opportunity for you! About Us Compliance First Limited, part of the Simplybiz Group, provides specialist compliance and business support services to financial advisory firms ... collation and reporting. Promote Compliance First and Simplybiz Group services to client firms, identifying opportunities for additional support. Process amendments to client ...

Company: Simply Biz Ltd (3 days ago)

... a key role in delivering exceptional client support to both internal and external customers through various platforms. Acting as the first point of contact for our clients across ... all products and services, you will also support our personal trainers. We operate ...

Company: Ultimate Performance (1 day ago)

... creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues ... and maintain high customer satisfaction levels. Responsibilities First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues ...

Company: Breed Staffing (2 days ago)

... Contract We are seeking a skilled IT Administrator to join our IT support team as the first line of contact on our newly created Service Desk. The successful ... administration. Main Duties of the JobResponsibilities:First Line IT Support: Act as the first point of contact, providing initial support to end-users. Respond to user queries and incidents ...

Company: Omnes Healthcare (19 hours ago)

... managing business-as-usual support maintenance activities for over 500 global clients. You will provide essential first line support, ensuring that requests and ... issues are resolved efficiently and accurately. Key responsibilities: Deliver first line support via ServiceNow tickets, managing requests; troubleshooting issues; and ...

Company: Deloitte LLP (1 day ago)

... a week) In this Service Desk Analyst role, you will provide first-line support and technical assistance to Arts Council England (ACE) staff. To give you an ... helpful and courteous service to all ACE staff Provide first-line support via email, telephone, self-service, or face-to-face to support members of staff Record, categorise and prioritise ...

Company: ENGINEERINGUK (1 day ago)

... Services & Data Centre management. What you’ll be doing Provide first level support for all internally hosted platforms and applications. Ensure that all customer facing ... Kibana, Runscope, Dynatrace, Splunk and SCOM. Provide first level support on all internally hosted platforms supporting organisational services including IBM, Windows, O365, ...

Company: ziprecruiter (4 days ago)

... Services, and Data Centre management. What you’ll be doing Provide first-level support for all internally hosted platforms and applications. Ensure that all customer-facing ... Kibana, Runscope, Dynatrace, Splunk, and SCOM. Provide first-level support on all internally hosted platforms supporting organisational services including IBM, Windows, O365 ...

Company: Virgin Money (2 days ago)

... Immediately for 2025! Teach English in China! Training, Full Support & Free Flight Provided role at EF English First. Want something different? Explore Teaching Opportunities in China! ... while developing yourself personally and professionally through the support of its global network and training. At EF English First, we offer a plethora of career ...

Company: English One AG Job type: permanent (5 days ago)

... at Nottingham Forest Football Club. The role will have two primary functions: firstly, the role will support the Communications Department, working closely with members of the team on delivery of ... Produce media materials including press releases. Support the management of men’s and women’s first team, and academy media activity such as ...

Company: Nottingham Forest Job type: placement student (5 days ago)

... IT infrastructure, including desktop applications, Microsoft technologies, audiovisual support for meeting rooms, and first-line network support. The ideal candidate will be technically adept, highly ... of hours working may be required. Key Responsibilities Provide first-line support for IT-related queries and issues, focusing on desktop applications, ...

Company: Rothesay (3 days ago)

... so this will move quickly As a First-Line Team Leader, you will oversee and support a team of First-Line IT Engineers, ensuring exceptional ... queues, escalating issues as needed, and ensuring SLAs are met. Provide mentorship and leadership to first-line support technicians, fostering a positive and high-performing team environment. Monitor and ...

Company: Searchability® (5 days ago)